[Resolved] Pure IT Water Purifiers — No Service for Batt Kit replacement

[Resolved] Pure IT Water Purifiers — No Service for Batt Kit replacement

D Deepak R Ghatol from Pune, Maharashtra

I have purchased Pure It at Jalgaon ( M.S) from company sales person. I have repeatedly call this person for Batt replacement, but the person told, he has resigned & not giving any local person contact number/ authorized Jalgaon office address. We are regreting now for purchase of this product, which has not having any service provider/office. Due this my family is suffering illness owing drinking o[censored]npure water. Pls look into this matter & send me Jalgaon authorized sales peroson contact number/ office address. Thanks Deepak Ghatol, Mhada colony, Building No. 12, flat No.32, jalgaon ( Maharashtra) M- [protected] M-[protected] Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Harish K Palan

Pure it product is very nice. But my openion is dont buy Pur it. Because battery kit replacement service is very poor. If we call to customer care regarding this they would tell with in three working days the same will be changed. But it is not happening. I decided to throw it.I will go for other product. Pure it people are lier.

Harish

Nagasubramanian

from Chennai, Tamil Nadu

No the pure is product is faillure product, I bought on unit pure it but i am not satisifed about the performance
more over some small ants are ( ex : when you droped some sugar in your kitchen some ants are come and eat that type ) went inside the container particullarly last container (carbon polish container) when i use the watter the watter comming with the ants becuase the container not have tight container. so people avoid to use the pure it container.

Nilesh Joshi

from Mannargudi, Tamil Nadu

Dear all, I m also Pureit Customer and i also have faced same problem but when i knew about process i got service on time so, u must take your customer ID and proper bill from the salesman and ask for proper process of the product.

Pureit Team

from Mumbai, Maharashtra

Dear Mr. Nagasubramanian,

This is with reference to your comment on this website and the concern you have with the Pureit.

At the outset would apologies for the inconvenience caused to you due to servicing you from our end.

We are keen to have your concern addressed immediately.

You may please provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details.

Rest assured for continued support always.

Regards
Pureit Team