[Resolved] Pure IT Water Purifiers — Complaint Not Working | |||
I complained about my “Pure it” Water Purifier for water is leaking out of the purifier two times they have not visited a single time and the problem is continue till now… My complaint number is 1) C1244129 2) C[protected] My Mob. No. [protected] Again Second Complaint is the Say there number is toll free But, When I talked with them It has taken 5 to 6 Rs Every time I Called Serious action Is needed Urgent Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Madam,
This is in continuation to concern mentioned in your blog regarding your Pureit. We would like to thank you once again for taking the time and effort to reach us. Our customer care executive visited your place on 21st September and resolved your issue. And we trust that the solution was satisfactory. We will be glad to assist you for any kind of future queries.
You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics
This is in continuation to concern mentioned in your blog regarding your Pureit. We would like to thank you once again for taking the time and effort to reach us. Our customer care executive visited your place on 21st September and resolved your issue. And we trust that the solution was satisfactory. We will be glad to assist you for any kind of future queries.
You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics
63%
Complaints
1721
Pending
0
Resolved
1061
+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
Thank you for taking the time and effort to reach us on your concern. On behalf of Pureit team we express regret for the inconvenience caused from our end in resolving your issue. We are in a receipt of your concern and are keen to get your issue resolved on top priority.
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics