Pure IT Water Purifiers — FAULTY BATTERY

hardeep jolly

from Chandigarh, Chandigarh

Address:

Uttar Pradesh

In 2008 , I had bought a Pure-it water purifier. The usual battery life is of 1 year in this , as I was told by the supplier. . The battery is due for change is indicated by - a white screen turning red on the purifier face. When even after more than 14 months , it showed not even a trace of turning red , I called upon the service provider . who after cleaning the system said - Your battery is O.K.. The screen is still white . You people just continue with it .
Now , when almost 2.5 years have been passed , that battery life indicater is still white. This means , the system we were provided with was a faulty one since beginning ; and we were consuming the same impure water for all this period.

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Comments

PureIT / Hindustan Unilever Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sir,

First of all, we would want to thank you for taking the time and effort to reach us.

At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.

We are keen to have your concern addressed immediately so that you are able to use Pureit.

You may please provide your contact details and a convenient time so that we can speak to you.

You are most welcome to reply to this mail or login into www.pureitwater.com or call helpline @ [protected]

Rest assured of continued support always.

Regards
Pureit Team