[Resolved]  Pure IT Water Purifiers — Battery change

PURE IT WATER FILTER — Change of Battery

Pls Change a Water Filter Battery
Address is: Rajesh Sahu
142/9, Kishan Garh, Vasant Kunj
New Delhi-70

Pureit Water Purifier — inordinate delay in replacing batteries

HLL promises to replace the batteries within three working days, but never they have honoured their commitment.Even repeated remainders never move them.It is ridiculous that they are thrwing a one crore challenge to the indian public when their services are pathetic at best.

ITEM DESCRIPTION-RPB[protected]
ABDUL HAFEEZ
HYDERABAD INDIA

Pureit Water Purifier — delay in supplying their JKB kit

Dear Sir,
At the outset I beg to be pardoned for encroaching your valuable time. I am from west bengal in the district of Burdwan under Asansol Municipal Corporation. I have purchased a pureit water purifier of M/s.Hindustan Unilever since two years back(approx) from their Asansol based outlet. Thereafter whenever I have needed the same (JKB kit) after giving the information they have supplied the same. But this time on[protected] I had booked for one no.JKB kit because the old one has been exhausted its life. Since today It has not been supplied by the authorised outlet inspite of repeated request over telephone. All the time they have dodged me showing various reasons & I have run from pilar to post as because my old parents who is badly needed for purified water at their fag end of life.
Of late, I would also like to inform you that at the time of selling the products your sales person assured us for not facing any future trouble regarding replacement of the JKB kit so why now we have to face this type of difficulty though we have no fault on our part being a good customer. This type of after sales service from a reputed company, like M/s.Hindustan Unilever is highly regretable.
Yet, once again you are requested to make necessary arrangement for expediting the supply of the JKB kit and help my old parents for getting the purified water at the earliest.

pure it water purifier — NO ACTION ON REPEATED COMPLAINTS

Dear Sir/ Madam

I Purchased a HINDUSTAN LEVER PURE IT WATER PURIFIER on 07 June 09. The battery life has expired by Oct 09. We had lodged a complaint immediately with TM Pure IT. A message was received on my mobile to confirm if the delivery for the order " ISO9/BRY[protected] " is not done by reply "GKB 0" to [protected]. Doing so only results in a counter message "Internal Server Error". Till date neither anybody has turned up to attend the complaint nor contacted us to give us a hope that somebody is still working in hindustan lever. I don't have any hope that somebody will respond to this complaint also, but still I'm trying my luck. It would be of great help if somebody come over and does the simple procedure of replacing the battery thus helping us to drink the pure water again.

Thanking you in great anticipation of some positive action

Flt Lt P Ashok
Officers' Mess
Air Force Station
Jodhpur
Rajasthan State.
Mob No: [protected]

pure it water purifier — change of battery

Since one month we are calling on your maharashtra help line i.e.[protected] &[protected]. But there is some problem in your answering machine. So we are not able to launch the complaint for change in battery. Pl register our complaint & solve it as early as possible.

pure it water purifier — no battery replacement

i requested battery replacement on 10/11/2009
received ther msg that their executive will come in 72 hrs but almost 2 month passed no one is come to replace the batterykit.
the product is having auto switch off if battery finishes.
now it is useless at all .
after spending money we feel we are cheated by the company.
we do not understand what ias to be done with this product

Dear Mr. A K Mishra

This is in response to your mail dated 20th Oct '10 regarding your concern on servicing your GKB order request.
It was my privilege to speak to you.
I would like to thank you once again for taking the time and effort to reach us and provide valuable feedback on our product and services .
I would once again apologies for the inconvenience caused to you.

Our Service personnel will visit you on 22nd Oct '10 & replace the GKB.

I would also request you to confirm me regarding the resolution of your concern.
You are most welcome to write back to me for any further queries or feedback regarding our services or call up the helpline @[protected]

Rest assured of continued support always,

With Best Regards

Regards
Pureit Team

pure it water purifier — change of battery

plz change my pure it battery kit ...
i call him lots of time but nobody come to replace it
so,kindly replace my kit as soon as possible.
Grish chandra
A3/6 upkar colony
Burari Delhi 84

Dear Mr.Grish chandra,

This is in response to your earlier mail regarding the Germ Kill Kit order.

We would like to thank you once again for taking the time and effort to reach us.

Our Service person had visited your place and delivered the Germ Kill Kit, trust it has been done upto your satisfaction.

We would also request you to confirm us regarding the resolution of your concern.

You are most welcome to write back to us for any further queries or feedback regarding our services or call up the helpline @[protected].

Rest assured of continued support always.

Regards
Pureit Team