[Resolved] Pureit Battery Kit 2250 Ltr — Replacement of battery Kit | |||
We purchsed the pureit Duo - Blue on 1 Feb 2010 and replace the battery kit on O3 June 2010 (capacity 2250 Liters) @ cost of battery kit Rs 510.00 . But the battery has been dead on 18 June 2010 after 45 days. We have 5 members in our family (2 in Govt service + 2 children are students 1 oldest mother). Our ID No [protected] Name -Darshan Kumar Phone No- [protected] and [protected]. Please exchange the bty Kit under guarranty period. Invoice No IS 10/1270-515 dated 03 Jun 10 from Pathankot SWZ(Choudhary Associates), Choudhary Associates, Galla Mandi, Opp. Pushp Cinema Pathankot Punjab-145001. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jul 28, 2010 PureIT / Hindustan Unilever Customer Care's response Dear Mr. Darshan, This is in continuation to our conversation and the concerns mentioned in your blog dated 19th Jul 2010 regarding your Pureit I would like to thank you once again for taking the time to speak to us and provide valuable feedback on our product and services. I would once again apologies for the inconvenience caused to you. Our Service personnel had visited you on 26th Jul 2010 & replaced the Battery(GKB) & trust the replacement had been done up to your satisfaction. I would also request you to confirm regarding the resolution of your concern. You are most welcome to write back to me for any further queries or feedback regarding our services on pureit.[protected]@unilever.com or visit our website www.pureitwater.com Rest assured of continued support always, With Best Regards Regards Pureit Team | |||
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