Pureit Compact — Battery expired in two months

sukritiagrawal

from New Delhi, Delhi

Address:

Gautam Buddha Nagar, Uttar Pradesh

Hi, I bought PUREIT COMPACT on 15th May and the battery expired in June itself, (we are a family of two) after making n number of complaints nobody turned up from the service centre and everytime after the call we recieve a message saying that your complaint is registered and will be recitfied soon.

Last time when the complaint was made and was registered the executive called up and said that we do not have the battery available with us, please buy and fix it of your own.

Can please anybody look into this case and solve our problem at earliest. We didnot buy PUREIT for drinking dirty water.

My contact number is [protected], please feel free to contact me.

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PureIT / Hindustan Unilever Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Ankur agrawal

This is in response to your mail dated 12 th Oct'10 regarding your concern on Compact Gkk replacement.
It was my privilege to speak to you.
I would like to thank you once again for taking the time and effort to reach us and provide valuable feedback on our product and services .
I would once again apologies for the inconvenience caused to you.

Our Service personnel will visit you on 15th Oct'10 & have the same rectified.

I would also request you to confirm me regarding the resolution of your concern.
In case of any further queries and concerns, you are most welcome to call our Pureit Helpline @[protected] or alternatively you can also write to pureit.[protected]@unilever.com

Rest assured of continued support always,

With Best Regards

Regards
Pureit Team