[Resolved]  Pureit - Germikil Battery Kit — Changing new battery kit is not attended

I had purchase PUREIT on 16/09/2008. My Client ID is. [protected]. I had place an order on 20/04/2009 for new GERMIKILL Battery Kit. Despite of daily reminder nobody is interest to attend complain. Eventhough we are agree to pay Rs. 15/- extra (without bill) being a service charge. If you are not able to solve it please call back your machine immeditaely and refund my money.

Sanjaykumar. S. Trivedi
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Trivedi Sanjaykumar Shantilal,

This is with reference to your comment on this website and the concern you have with the functioning of Pureit.

As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there. Unfortunately, we have been unable to address the concern.

At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.

We are keen to have your concern addressed immediately so that you are able to use Pureit, but we are not able to contact you through the details which you have provided on this website.
Hence would request you to provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details.

Rest assured for continued support always.

Regards
Pureit Team

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