Pureit Hindustan Unilever — Substandard Cartridge supplied

Address:Thane, Maharashtra

Since I am having Pureit water purifier & the cartridge got over ,I ordered one using the toll free no.& by sending email request which I had to do many times before I finally got the cartridge. Unlike last time I opted for the higher capacity one paying more. Unfortunately it did not last to give me the promised litres of water In fact , within 5 months (instead of atleast 12 months) the chlorine has started leaking from it . It looks quite scary. Again so far I have sent 2 emails & have not yet heard from Hindustan Unilever. There is no supplier in my area. Last the person who supplied the sub-standard cartridge did not give the bill despite my repeated reminder. So Pls do not go for this Useless product . I urge you all to stay away from " Pureit " of Hindustan Unilever...
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Pureit Hindustan Unilever — no response on complaints of leakage of tank

i have bought a purit water purifier 15 days back and it container is been leaking since then i have complained to the purit customer care services since then but no response have been taken yet every time when i call then they say me that their technician will call me and visit my place to resolve the problem but from last 12 days no response has been taken.
Dear Sir/Madam,

Greetings from Pureit.

First of all, we would want to thank you for taking the time and effort to reach us.

You may please provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write back to us @ Pureit.[protected]@Unilever.com or call our helpline number @[protected] or[protected] for more queries.

Rest assured of continued support always.

Regards
Pureit Team
i'm purcheses new pureit compact 1 Aug 2011 night and I face its problems water tank overfllow within one day 2 Aug 2011.
I'm call customer care and phone charge over 40/- Rupees how its possible many time call customer care. compney made people full.

Pureit Hindustan Unilever — germy battery kit early red signal

I have purchased germy battry kit of hinudstan uniliver pureit on 7.08.2011 and same was shown red signal in the end of August 11 i sent several email to the company and complaint made three times on their toll free no.[protected] & they sent me my complaint no.[protected] and their representative vistied and checked the product and told that there is some mfg. problem and i am trying to replace it with new one but till today same is not replaced.
Dear Sir/Madam,

This is in response to your mail regarding Germ Kill Kit.

We would like to thank you once again for taking the time and effort to reach us.

We would once again apologies for the inconvenience caused to you.

Our Service personnel had visited your place & replaced the Germ Kill Kit & trust the replacement had been done upto your satisfaction.

We would also request you to confirm us regarding the resolution of your concern.

You are most welcome to write back to us for any further queries or feedback regarding our services or call up the helpline @[protected] or[protected]

Rest assured of continued support always,

Regards
Pureit Team

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    PureIT / Hindustan Unilever Phone
    +91 92 3050 0500 [PureIt]
    +91 92 4310 0100 [PureIt]
    +91 92 2320 0200 [PureIT]
    PureIT / Hindustan Unilever Address
    Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
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