[Resolved] Pureit Marvella — Even after 11 Frequent Chase with Pureit Customer care today received Germkill kit, But the dealer not installed it properly..... | |||
It is very unfortunate write theis again as a customer. I have ordered a Pureit Germ Kill on 4the May 2012 . After a long 11 days Chase withe Pureit Customer care and local dealer today i have received the same. But the person who as installed the kit is not done his work properly and went away by collecitng Rs 680/-. Now its leaking all over my Kitchen and my wait for Drinking water still become a endless story. This is my Humble advise to all who are planning to purchase water Purifier , you never go for Pureit. They don't even know thee basic right of a human being. Then how theey will come to know about Consumer rights. In theis era , all companies considering theeir customers as god, but our Pureit team doesn't even know thee value of customer. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Sir,
This is in continuation to concern mentioned in your blog dated 14th May 2012 regarding your Pureit. We would like to thank you once again for taking the time and effort to reach us. Our customer care executive visited your place on 17th May and resolved your issue. And we trust that the solution was satisfactory. We will be glad to assist you for any kind of future queries.
You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics
This is in continuation to concern mentioned in your blog dated 14th May 2012 regarding your Pureit. We would like to thank you once again for taking the time and effort to reach us. Our customer care executive visited your place on 17th May and resolved your issue. And we trust that the solution was satisfactory. We will be glad to assist you for any kind of future queries.
You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
1721
Pending
0
Resolved
1061
+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
Thank you for taking the time and effort to reach us on your concern. On behalf of Pureit team we express regret for the inconvenience caused from our end. We are in a receipt of your concern and are keen to get your issue resolved on top priority.
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics