[Resolved]  Pureit Of Hindustan Unilever — Non attending for replacement of battery

Date : 01/10/2009

To
The Manager,
M/s Hindustan Uniliver Ltd.
(Pure-It)

Sir,

I have purchased one Pure-It (Water Filter/purifier) from MATRI ELECTRONICS (HMV), ANDUL NEW MARKET, ANDUL-MOURI, HOWRAH ON 13/4/2009. They have quoted in thier bill the product Sr. No. 2576 and Code No.[protected] at a cost of Rs.2000/-. While purchasing pure-It, Matri Electronics advised me to contact pure-It representative Mr.Samar Ghosh (Mobile No.[protected]), Ramchandrapur, P.S. Sankrail, Howrah for after sales service / battery kit and any other replacements. I have also contacted the M/s Matri Electronics, from whom your product was purchased by me.

After 3 months of the purchase, Battery became unworkable. Accordingly Mr. Samar Ghosh was contacted repeatedly for replacement of the battery. But he has not yet visited/made fruitful efforts to replace the battery kit.

Kindly take immediate action for replacement of the battery kit. Your assistance is sought for.

Yours faithfully,
Rita Chattoraj,
New Sarkar Bagan (Near Sarkar Bagan Durga Temple),
P.O. - Andul-Mouri, Howrah-711 302