[Resolved] PureIT Water Filter — Low reliability and Poor service of pureit water filter | |
Dear Sir, My customer ID is [protected], using pureit water filter from last 8 month. Usually my Germs Kill Battery runs more than 3 months. I have ordered GKB battery on 24-07-09 and it has changed on 27-07-09.But this time it expire on 05-09-09, means after 1 month and 8 days. This is definitely due to manufacture fault of GKB battery. I have logged the complaint for replacement of this faulty GKB battery six time details given below, 1st Complain on 09-09-09 complaint no – [protected] 2nd Complain on 16-09-09 complaint no – C[protected] 3rd Complain on 19-09-09 complaint no – C[protected] 4th Complain on 22-09-09 complaint no – C[protected] 5th Complain on 23-09-09 complaint no – C[protected] 6th Complain on 25-09-09 complaint no – C[protected] But till date nobody is serious in pureit company to resolve this issue. My family is drinking water without filtration due to sleepy behavior of Pureit Company. Now I am feeling I did a mistake to purchase pureit water filter. The reliability and service of this product is very poor and no body in service dept is looking this matter seriously. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
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+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
This is with reference to your comment on this website and the concern you have with the functioning of Pureit.
As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there. Unfortunately, we have been unable to address the concern.
At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.
We are keen to have your concern addressed immediately so that you are able to use Pureit, but we are not able to contact you through the details which you have provided on this website.
Hence would request you to provide your contact details and a convenient time so that we can speak to you.
You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details.
Rest assured for continued support always.
Regards
Pureit Team