[Resolved]  PureIT Water Filter — Tap broken

i have purchased water filter about a year ago i suppose my contact no is [protected] as my tap was broken i complained about it last week of January 2008 since then many complaints has been raised but there no use every time i call up they give some complaint no and assure to be rectified within 48 hours or they just they hang saying that there systems got hanged so we caanot check up your data.

Atlast i have given one more complaint before mailing to you my complaint no is C[protected], please look into the matter and when it will be rectified.

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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 


Dear P.Srikanth,

This is with reference to your comment on this website and the concern you have with the functioning of Pureit.

As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there. Unfortunately, we have been unable to address the concern.

At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.

We are keen to have your concern addressed immediately so that you are able to use Pureit, but we are not able to contact you through the details which you have provided on this website.
Hence would request you to provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details.

Rest assured for continued support always.

Pureit Team

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