[Resolved] PureIT Water Filter — degradation of water quality | |||
i souvik chatterjee, purchesed a pureit water filter on 12/03/2010, initially water quality was good, at that time iwas live in durgapur(W.B), but resently i am sifted from durgapur to hirmi at chattisgarh district, now i am facing some problem regarding water, the colour & teste of water has been changed. in this place no of person suffering from jondish, so i am affried, wheather i am purches a RO system to avoid this situation or that pure it will give me helthy & testy water who will asure me? kindly solve this problem ( may be due to calcium hardness ). my mobile no is [protected], regards souvik chatterjee Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Sir,
This is in continuation to concern mentioned in your blog regarding your Pureit. We would like to thank you once again for taking the time and effort to reach us. With regards to discussion you had with our customer care executive on 25th July, its confirmed that the corporation water supply in your area is having high TDS in it and you need to go for RO technology. You are most welcome to write us back with your interest in going for our new Marvella RO device.
You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics
This is in continuation to concern mentioned in your blog regarding your Pureit. We would like to thank you once again for taking the time and effort to reach us. With regards to discussion you had with our customer care executive on 25th July, its confirmed that the corporation water supply in your area is having high TDS in it and you need to go for RO technology. You are most welcome to write us back with your interest in going for our new Marvella RO device.
You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
1721
Pending
0
Resolved
1061
+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
Thank you for taking the time and effort to reach us on your concern. On behalf of Pureit team we express regret for the inconvenience caused from our end in resolving your issue. We are in a receipt of your concern and are keen to get your issue resolved on top priority.
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics