[Resolved] PureIT Water Filter — worst services from Pureit Water Filter | |||
I am using pure it water filter 4 months, and their is always problem when the battery exhausts, I have made number of complaints for the replacement of the battery on date 08/07/2010. but still waiting for their response. problem is that they dont have any other customer care number or any other contact no where we ask for the battery or near by service center from we can buy the battery. I have called so many time to customer care and they said they will resolve with one day...i got alot of masssges.. as susch you are satisfied our services sent a massegs Y/N. but still problem is as it is. Request to all of them who is planning to purcahes this company, beware that kind of services. they cannt able to manage his customer. i am requesting please revert my money how much you can and take your product. ill go someone esle. Iam not going to suggest some else to use, that kind on product. Rajat Tyagi H No. 1103, Sector -3, Vasundhra Ghaziabad U.P 201010 mobile no -[protected] Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Aug 02, 2010 PureIT / Hindustan Unilever Customer Care's response Dear Mr.Rajat Tyagi, This is in continuation to our conversation and the concerns mentioned in your blog dated 15th Jul 2010 regarding your Pureit I would like to thank you once again for taking the time to speak to us and provide valuable feedback on our product and services. I would once again apologies for the inconvenience caused to you. Our Service personnel had visited you on 26th Jul 2010 & replaced the Battery(GKB) & trust the replacement had been done up to your satisfaction. I would also request you to confirm regarding the resolution of your concern. You are most welcome to write back to me for any further queries or feedback regarding our services on pureit.[protected]@unilever.com or visit our website www.pureitwater.com Rest assured of continued support always, With Best Regards Regards Pureit Team | |||
 3 Comments | |||
Comments
Not agree, noboday come for replacement...we puchase from market it..directly
Thanks
Rajat Tyagi
[protected]
Thanks
Rajat Tyagi
[protected]
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+91 92 3050 0500 [PureIt]
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+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
Pureit Water Filter — Worst Customer Service
Worst Company and customer service I have ever seen. We bought PureIt. They delivered the product without invoice. When we asked for invoice they said within a day we'll provide the same. They didn't provide it till date. When we asked the sales personnel they behave very very badly by just shutting down the phone and customer care behave the same way. No response.