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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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1721
Pending
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Resolved
1061
+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
DEAR SIR,
I AM A CUSTOMER OF YOUR PURIT WATER PURIFIER FROM THE INITIAL STAGE WHEN IT IS LAUNCHED IN INDIA. WE HAVE PURCHASED THIS PURIFIER BECAUSE THIS PRODUCT BELONGS TO PRESTIGIOUS COMPANY i.e. HINDUSTAN LIVER LIMITED. I BELONG TO HYDERABAD.
MY PROBLEM:
1.AS AND WHEN WE BOOK FOR CANDLE AND OTHER PARTS OF THIS EQUIPMENT, THE EXECUTIVES DO NOT GIVE CASH MEMO. WHICH CREATES A GREAT PROBLEM TO US .
2. SINCE NOVEMBER-09 WE ARE LODGING COMPLAINTS FOR RECTIFICATION OF MY TAP WHICH IS GIVING TROUBLE FROM THE DAY OF PURCHASING. BUT NO RESPONSE FROM YOUR END. I HAVE ALL MY COMPLAINTS NUMBERS.
25/11/[protected]
27/11/[protected]
28/11/[protected]
03/01/[protected]
04/01/[protected]
08/1/[protected]
10/1/[protected]
THE ABOVE ARE THE COMPLAINT NUMBERS.
WE AT ALL DO NOT KNOW WHAT IS GOING ON. WHY U PEOPLE DO NOT RESPOND THE COMPLAINTS.WITHOUT ATTENDING FOR COMPLAINTS SMS IS COMING IT HAS BEEN RECTIFIED- WHY THIS TYPE OF MESSAGES ARE COMING FROM YOUR END.
MY HUMBLE REQUEST TO YOU TO RECTIFY MY PROBLEM AT THE EARLIEST. AND INSTRUCT THE CONCERNED TECHNICIANS TO PROVIDE BILL AS AND WHEN ANY PARTS OF WATER FILTER IS ISSUED TO ANY CUSTOMER.
I HOPE U WILL MAIL ME IMMEDIATELY TO KNOW THE STATUS AS WELL AS ARRANGE TO RECTIFY THE PROBLEM WITH CASH MEMO.
WITH REGARDS
SINCERELY YOURS
S.V.SITAPATI RAO
[protected],
HYDERABAD.