PureIT Water Purifier — False and misleading information | |
I sunil kumar sharma purchased a Unilever Pureit water purifier on 23/07/2009. After this i am realising that this is the biggest mistake done by me and i have lost my 2000 rupees. First thing i have to say that Customer care is one of the worst employment by the company and the service provider or sales man of the company is cheating the customer by providing wrong and misleading information. Secondaly at the time of installation they say that the capacity of the battery is 3000 ltrs. and it is actually less then 1500 ltrs. itself. They say that the upper net and other thing are change which include in Rs.300 and now the cost increase to Rs.510 as well as they have not changed the upper net. So i request all of the reader please please dont buy this product in future. Thanks N Regards, Sunil Kumar Sharma [protected] Was this information helpful? | |
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Comments
I have purchased the pureit last 4 months ago and the person selling the unit told me that the said battery will last nearly 365 days and it will cost you 365/- only that means Re 1/- per day But not this cost me 4 per day The salesman doesnot given me and showed me the pump which was the accessories coming with it.
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Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
This is with reference to your comment on this website and the concern you have with the functioning of Pureit.
As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there. Unfortunately, we have been unable to address the concern.
At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.
We are keen to have your concern addressed immediately so that you are able to use Pureit, but we are not able to contact you through the details which you have provided on this website.
Hence would request you to provide your contact details and a convenient time so that we can speak to you.
You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details.
Rest assured for continued support always.
Regards
Pureit Team