[Resolved] Pureit/water Purifier — Battery replacement

prashant arora

from Ujjain, Madhya Pradesh

Address:

Gwalior, Madhya Pradesh

GKB battery kit pure water purifier after sale service is very very poor. Inspite of repeating ordering for replacement of GKB no body attended complain.I have ordered for a GKB 2250L on 28 may 2010 and to day it is almost six days passed, no body attended my case it is my sincere advice to the public that not to purchase the hindustan liver product like pure water purifier it is only waste of time and money.
My order details are :S10/GWL[protected] and S10/GWL[protected]
prashant arora
203 Sai Leela Apt
opp chinav apt
harishankar puram
gwalior
ph:[protected]

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Complaint marked as Resolved

Verified Support

Jun 10, 2010

PureIT / Hindustan Unilever Customer Care's response Dear Mr.prashant arora,

This is in continuation to our conversation and the concerns mentioned in your blog dated 02nd Jun 2010 regarding your Pureit

I would like to thank you once again for taking the time to speak to us and provide valuable feedback on our product and services.

I would once again apologies for the inconvenience caused to you.

Our Service personnel had visited you on 09th Jun 2010 & replaced the Battery(GKB) & trust the replacement had been done up to your satisfaction.

I would also request you to confirm regarding the resolution of your concern.

You are most welcome to write back to me for any further queries or feedback regarding our services on pureit.[protected]@unilever.com or visit our website www.pureitwater.com

Rest assured of continued support always,

With Best Regards

Regards
Pureit Team