[Resolved]  PVR Cinema — Online booking - debit made twice

Address:Mumbai Suburban, Maharashtra

Dea Sir / Madam

I tried to book 4 tickets of movie "No Problem" on 11-Dec-2010 for 8pm show on PVR-Mulund for which cost shown to me was Rs. 780.

I tried to pay with gift card no. [protected] for Rs. 500 and balance amount of Rs. 280 was to be paid through credit card. Process was aborted in between giving error message "SESSION EXPIRED" and when I tried to book ticket again using the same gift card, I found that balance on the same gift card was zero.

Again, I booked the ticket with another gift card no. [protected] for Rs. 500 and balance Rs. 280 with credit card. This time the process was successful.

However, balance of Rs. 500 on gift card no. [protected] was wronglly nullified and hence the same needs to be reinstated and confirmed.

I still await action from PVR and any response in this regard.

Chetan R
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Aug 13, 2020
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