[Resolved]  PVR Cinemas — Amount not Refunded in spite of complaining after 6+ months wait

Address:

Bangalore, Karnataka

I had booked tickets for the movie Maleyali Joteyali at PVR Koramangla, Bangalore. The show date was 27/12/2009. This was done online through my citibank credit card. The amount for the booking was 780.00 rs. But, it so happened that this transaction was charged twice on the card. I had given a writen complaint at PVR Kormangala regarding charging me twice for one booking and I was told that the amount will be creadited in 3 days. I had given the complaint on 31st December... But later I noticed that PVR team without my knowledge has debit the amount from my credit card on 13th January and credited it back again than crediting that amount that was taken from my card on 24th December. I went in person to PVR almost 8 times but even then they have not paid the amount. Every time they ask me to fill some form and say that money will be returned in few days. Complaint Number is Bad Transaction Refund PVR:[protected]. Its maily about trust sir. we use our cards thinking it wont be misused that too by such a huge organization like PVR. Can you please help us in this regard. I have all the mail conversations with PVR and credit card statement if you need them.