I tried to book ticket for 3 on 28th December 2009 two times but the transaction failed both the time.
I received the refund for one transaction but another failed transaction was not refunded.
The details of transactions are given below:
Date Ref. Number Transaction Details Transaction Amount
29/12/2009 74477489364023766190280 PVR LTD. Rs. 280.00(CR)
28/12/2009 74477489362023706274147 PVR LTD. Rs. 280.00(DR)
28/12/2009 74477489362023706274535 PVR LTD. Rs. 280.00(DR)
I have attached screen shot of my PVR booking history also.
I have written several mails to the [protected]@pvrcinemas.com which is for online booking support but received no reply. I tried to call on the number provided on their website i.e[protected] but no body picks the phone.
Please help me getting the refund of second failed transaction.
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Please be infoirmed that the refund process on the 2nd transaction has been initiated and the amount will be reflected in your account in 5 working days, excluding today.
Regards,
PVR Customer Support