[Resolved]  PVR Cinemas — Amount not refunded for cancelled movie ticket

Address:

Gurgaon, Haryana

I had booked 3 tickets amounting to Rs. 650 for the movie "Aarakshan" on 11/08/2011 for the show on 14/08/2011 through internet banking. However when I went to watch the movie, the persons present at the ticket counter informed that the movie has been banned and is not being screened. Upon being asked for the refund, they told that it would be credited back to my account automatically. But even after 2 months have passed, I still haven't got my money back. I've escalated this through their e-mail ID for customer care as well as to their investors and all possible concerned but to no avail. I've already spent around Rs. 500 to get the refund but still haven't got even any reply from them.