Queensferry Toyota — car service and mot

Problems have arisen with the car since it was serviced that I was not made aware off.
Have had to approach a friend who works for one of the recovery services to sort a problem out when I was away from home working the other day.
Queensferry Toyota used to be excellent but it seems to have gone down and the customer service is not very good at all.
Since its service and MOT I have had to spend more money than I had not planned for.
I do not feel I can use Toyota at Queensferry again.
Other members of my family have had problems with them as well.
Not a good reputation for the company.

Trusting to hear from you soon

Yours faithfully
M.J.Willis (Miss)