[Resolved]  Race Car Helpline — Service Not Provided For Hours

I WAS TRAVELING FROM DELHI TO NOIDA VIA MAYUR VIHAR, MY CAR I.E. FORD IKON GOT OVER HEATED AND I WAS WITH WIFE AND KIDS . I GAVE A CALL AT 07:35 PM AND WAS TOLD THAT THE CAR SHOULD BE THERE BY 30MINS. AFTER 45 MINS I CALL UP AND ASK, BEEN TOLD WE WOULD CALL BACK AND AFTER AGAIN 15 MINS THE ANSWER WAS PLS DON'T DISTURB ME PLS CALL AT THE OTHER NO. AT WHICH U LOGGED A COMPLAINT BELONGING TO THE SAME COMPANY AND THE GUY WAS VERY RUDE. THEN AFTER A LONG WAIT I CALLED UP AT 9:05PM I WAS TOLD THAT WE THOUGHT THAT YOU WOULD HAVE GOT IT REPAIRED BY THE LOCAL MECHANIC BY NOW AS IT DIDN'T REACH, IF I WANTED IT STILL TO COME THEN IT WOULD TAKE AT LEAST 45MINS MORE. THE SAME KIND OF PROBLEM I FACED WHEN I GOT STUCK AT GREATER NOIDA AND AFTER 4 AND A HALF HOURS I WAS GIVEN A NO. OF THE DRIVER OF THE VAN TO GUIDE THE ROUTE AND THEN THE DRIVER TELLS ME THAT HE IS STILL IN DELHI. AND THE COMPANY GIVING FALSE STATEMENTS FRON 30MINS TO 4.5 HOURS. FINALLY AGAIN I HAD TO GET MY CAR REPAIRED OUTSIDE. THIS SHOWS HOW BIG FRAUDS ARE RACE CAR HELPLINE WHO DOESN'T HAVE GOOD STAFF NOR GOOD STRENGTH OF CARS AS THEY PROMISE. WHEN THEY SOLD ME THE MEMBERSHIP THAT TIME I WAS TOLD SIR IT IS BETTER THAN CROSSROAD WHICH I WAS USING FROM LAST MANY YEARS, BUT HATS OFF TO CROSSROAD THEY ARE 1000 TIMES BETTER THAN RACE.