Comments
this is banks fault...
Reply
Kindly respond and resolve the long pending issue.
[protected][protected][protected][protected]
From: Sunil Kotiya
Sent: Wednesday, October 20, 2010 11:13 AM
To: 'in.[protected]@rbs.com'; '[protected]@rbs.com'
Cc: '[protected]@rbs.com'; '[protected]@rbs.com'; 'in.quality.[protected]@rbs.com'; 'kas.[protected]@rbs.com'
Subject: RE: NOC Letter Not Getting from RBS : Request ID : [protected] : 7 Days Passed
Dear Sir,
I need to submit NOC letter to my home loan bank request, which is very urgent. its already late by 1 week.
Logged Request ID : [protected] on 13- Oct -2010
Kindly send me soft copy and Hard copy of NOC letter ASAP
Thanks & Regards,
Sunil Kotiya
Dear Mr. Kotiya,
This is with reference to your RBS credit card account .
We wish to confirm that the credit card account has been closed as per our records and that there is no further amount payable by you on the same. Your Credit Bureau record will also be updated accordingly within 60 days of the zeroisation of dues.
You may also quote the reference number [protected], in case you need any further clarification on the above resolution.
Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you.
Assuring you of our best services.
Yours sincerely,
Service Delivery - Credit Cards
[protected][protected][protected][protected]
From: Sunil Kotiya
Sent: Wednesday, October 20, 2010 10:27 AM
To: 'in.[protected]@rbs.com'; '[protected]@rbs.com'
Cc: '[protected]@rbs.com'; '[protected]@rbs.com'; 'in.quality.[protected]@rbs.com'; 'kas.[protected]@rbs.com'
Subject: RE: NOC Letter Not Getting from RBS : Request ID : [protected] : 7 Days Passed
Dear All,
Till today i didn't get my NOC letter even after 7 days has passed.
Request you to all kindly do the need ful ASAP.
Regards,
Sunil Kotiya
Mob : [protected]
Email id : sunil.[protected]@nucleussoftware.com, sunil.[protected]@gmail.com
[protected][protected][protected][protected]
From: Sunil Kotiya
Sent: Friday, October 15, 2010 10:55 AM
To: 'in.[protected]@rbs.com'; '[protected]@rbs.com'
Cc: '[protected]@rbs.com'; '[protected]@rbs.com'; 'in.quality.[protected]@rbs.com'; 'kas.[protected]@rbs.com'
Subject: NOC Letter Not Getting from RBS : Request ID : [protected]
Dear Sir/Madam,
I have logged a request for NOC Letter of my Credit Card ( [protected] : SUNIL KOTIYA) on 13/10/2010 at 10 AM.
I requested for softcopy and hardcopy of NOC letter, which have to submitted against my home loan request on urgent basis.
RBS Customer care executive promised me to deliver soft copy with in 24 hours on my mail id sunil.[protected]@gmail.com and hard copy in 7 Day on my
home address RZ-C 18 sanjay enclave uttam nagar, New Delhi.
But I did't receive the softcopy in 24 hrs then I called again in customer care, they now told me that soft copy process takes 48 hrs. again I called them
after next 48 hrs, now customer care told me that this process takes 72 hrs.
Every time RBS credit card department increasing the delivery time by 24 hrs.
Now I am requesting senior members of credit cards dept to help me for processing my request on priority basis and delivery soft copy of NOC today itself its urgent.
Regards,
Sunil Kotiya
Mob : [protected]
sunil.[protected]@gmail.com
[protected][protected][protected][protected]
From: Sunil Kotiya
Sent: Wednesday, October 20, 2010 11:13 AM
To: 'in.[protected]@rbs.com'; '[protected]@rbs.com'
Cc: '[protected]@rbs.com'; '[protected]@rbs.com'; 'in.quality.[protected]@rbs.com'; 'kas.[protected]@rbs.com'
Subject: RE: NOC Letter Not Getting from RBS : Request ID : [protected] : 7 Days Passed
Dear Sir,
I need to submit NOC letter to my home loan bank request, which is very urgent. its already late by 1 week.
Logged Request ID : [protected] on 13- Oct -2010
Kindly send me soft copy and Hard copy of NOC letter ASAP
Thanks & Regards,
Sunil Kotiya
Dear Mr. Kotiya,
This is with reference to your RBS credit card account .
We wish to confirm that the credit card account has been closed as per our records and that there is no further amount payable by you on the same. Your Credit Bureau record will also be updated accordingly within 60 days of the zeroisation of dues.
You may also quote the reference number [protected], in case you need any further clarification on the above resolution.
Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you.
Assuring you of our best services.
Yours sincerely,
Service Delivery - Credit Cards
[protected][protected][protected][protected]
From: Sunil Kotiya
Sent: Wednesday, October 20, 2010 10:27 AM
To: 'in.[protected]@rbs.com'; '[protected]@rbs.com'
Cc: '[protected]@rbs.com'; '[protected]@rbs.com'; 'in.quality.[protected]@rbs.com'; 'kas.[protected]@rbs.com'
Subject: RE: NOC Letter Not Getting from RBS : Request ID : [protected] : 7 Days Passed
Dear All,
Till today i didn't get my NOC letter even after 7 days has passed.
Request you to all kindly do the need ful ASAP.
Regards,
Sunil Kotiya
Mob : [protected]
Email id : sunil.[protected]@nucleussoftware.com, sunil.[protected]@gmail.com
[protected][protected][protected][protected]
From: Sunil Kotiya
Sent: Friday, October 15, 2010 10:55 AM
To: 'in.[protected]@rbs.com'; '[protected]@rbs.com'
Cc: '[protected]@rbs.com'; '[protected]@rbs.com'; 'in.quality.[protected]@rbs.com'; 'kas.[protected]@rbs.com'
Subject: NOC Letter Not Getting from RBS : Request ID : [protected]
Dear Sir/Madam,
I have logged a request for NOC Letter of my Credit Card ( [protected] : SUNIL KOTIYA) on 13/10/2010 at 10 AM.
I requested for softcopy and hardcopy of NOC letter, which have to submitted against my home loan request on urgent basis.
RBS Customer care executive promised me to deliver soft copy with in 24 hours on my mail id sunil.[protected]@gmail.com and hard copy in 7 Day on my
home address RZ-C 18 sanjay enclave uttam nagar, New Delhi.
But I did't receive the softcopy in 24 hrs then I called again in customer care, they now told me that soft copy process takes 48 hrs. again I called them
after next 48 hrs, now customer care told me that this process takes 72 hrs.
Every time RBS credit card department increasing the delivery time by 24 hrs.
Now I am requesting senior members of credit cards dept to help me for processing my request on priority basis and delivery soft copy of NOC today itself its urgent.
Regards,
Sunil Kotiya
Mob : [protected]
sunil.[protected]@gmail.com