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Sam is case with and very poor response from customer service center at hyderabad
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My name is Umesh Yadav and I am writing with regards to my HDFC Mutual Fund Folio No: 3587185/13. I have a serious concern with the mode of payment issued by this bank. Before redemption, I had applied for change of address and also submitted supporting documents for change of savings bank account for thier records.
Evenafter repeated follow-ups, I have come to know that the redemption amount has been credited to my old bank account which has been inactive since 3.5 years instead of crediting to my existing Bank Account (Have received no notification from hdfc before redemption was credited). I had submitted a cancelled bank cheque leaf so that hdfc bank could credit the same to my current savings bank account.
I have sent them several requests which have been acknowledged but remain unresolved since redemption date, 7th June 2010.
Evenafter repeated follow-ups, I have come to know that the redemption amount has been credited to my old bank account which has been inactive since 3.5 years instead of crediting to my existing Bank Account (Have received no notification from hdfc before redemption was credited). I had submitted a cancelled bank cheque leaf so that hdfc bank could credit the same to my current savings bank account.
I have sent them several requests which have been acknowledged but remain unresolved since redemption date, 7th June 2010.
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