[Resolved]  Redington India Limited/Blackberry Complaint — Faulty Blackberry Torch

Address:

Gurgaon, Haryana

Hi,

Im Dharmesh Goswami a resident of Gurgaon. I had purchased a Blackberry Torch 9800 in the month of Dec 2010. The Handset development Slider problem and got replaced by Redington India Private Ltd. The new set again gave me the same problem, to which the company replaced the same in 7 working days. to my dismay, this set has also developed the same slider problem

Now I have been sendint mails to redingtons india head for a solution, the reply i received was that a representative will get in touch. Mr. Rohit Bali from Reddington cald me and explained that the technical team is looking into it and will come up with a permanent solution. I requested him that i have twice visited your service center and not interested in repeating the same.

This communication happened 3 weeks back and Im yet to hear from Reddington.

I would like to register my grievance against redingtons unprofessional attitute towards consumers like me.


Dharmesh Goswami
dharmesh.[protected]@gmail.com