[Resolved]  Redington India Ltd — False Service and

Address:

Jaipur, Rajasthan

Dear Sir,
I purchased a Blackberry from there Authorised Dealer at Jaipur M/s. Satyam on 29th March 2011 vide cash memo number: 32787. it went for repairs on 30/05/2011 for Track Pad Not working vide work order number: JAI/BB/11/00486 to redington Service centre which was delivered to me on 10th June 2011.

Again the same problem came and then I went to there service centre at Jaipur on 27/07/2011 vide Work Order Number: JAI/BB/11/ 001123 the accepted the handset and asked me to contact them after 3-4 days as I was leaving the town I requested them vide email on 27th July & 1st August 2011 to deliver the same on or before 5th August 2011 and on contacting them on phone on 4th August they told me they will contact me on phone. On 5th Morning at 10.46 A.M. I recieved a call from there CSE that your handset has got liquid problem and it will be repaired after paying Rs.9000/- though my handset never went into water nor I sit without a AC so there is no question of going through the liquid problem. Sir a new handset cost to the consumer as on date is Rs.9000/- why they r charging though the set is under warranty for 18 Months. This is just an excuse from there side and nothing else.

Pl help me as I am going through lot of Mental harassment and financially I am incurring a huge loss every day.

Regards

Sumeet Bhargava
"Akanksha"
1/495, Vidhyadhar Nagar,
Jaipur-302023
Phone: [protected]
Email: [protected]@gmail.com