[Resolved]  Reebok India — Encashment of gift voucher/sbi credit card

Address:Chennai, Tamil Nadu

I tried to encash Gift Voucher on Rebok given by SBI Credit Card to purchase of apparels from their Show room in EA (Express Avenue) Chennai. I encountered the following issues which are non customer friendly and cheating/decisive

1. The Vouchers are cash equivalent. I purchased apparel worth Rs 999/- MRP and requested to use GV worth Rs1000/- which they have refuses stating the system will not permit. The are no such clauses printed on it. The Discount of 70 % are also not allowed which encashing the GV.

2. The apparels which were carrying 70 % discount also presented for billing to encash the GV. They refused to allow the discounts on the apparels and collected on MRP price. They say the GV cannot be used for purchase of goods on discount but allowed on Cash payment. These acts are cheating / decisive acts which against fair consumer practice.

3. The GV Rs .1000 given by the SBI Credit Card was not accepted by the Bar Code Machine

As the GV are having validity on the date of purchase I dont have any choice other than buying the product.

Duraibabu /[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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SBI — Not providing discount voucher and gift vouchers

Hi

I got SBI credit card, and at the time when i apply for SBI credit card they told me you will get Rs.250 voucher and 11Kg sugar free voucher. it is now 8 month and i am not geting any thing from SBI.
Even I took an SBI credit card recently, Initially they said they are going to give me 1600 worth free vouchers and more credit limit than what I have currently with other bank (HSBC). Finally they gave me 1000 Rs cash back offer. I want to know how come free voucher and cash back offer are same. to avail the cash back offer I need to travel abroad, b'coz they gave me some travel cash back. its look very stupid, they dont keep their promise, and its a reputed bank of india. I recommend others not to take this offer. Recently, they called me to know how their service is whether I m satified, I blasted that lady who called me, she simply said i'll consider it as complaint, but no response so far.

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