Reebok Shoe — manufacturing defect

Dear Sir/Madam,
I purchased a sports shoe ART No : V65590 Size 10 of Rs 4999/ on 06/10/2011 from Reebok Store Shop No 104, Sahara Ganj, Lucknow. It was not made of claimed quality and got torn within three months of purchase. I was out of station and informed the shop owner about the same.Keeping in mind the reputation of your company, it is expected to replace such a costly item which could not survive even three months and do something to improve the quality to save the brand Reebok .
looking forward to a favourable response,
thanking you,
prof S Misra
dept of Statitics
Lucknow university
Lucknow
[protected]@gmail.com