[Resolved]  Refrigerator — Mr. Srinath Srinivasa Karmaran - Store Manager don't know how to talk to CROMA customers

Address:

Mumbai City, Maharashtra

Woww..Never expected from CROMA. We are disheartened to see how Store Managers of Croma treats their loyal and regular customers. Unfortunately today we had a worst time at any shopping centre till date.

When I Panasonic refrigerator in the month of October 2011 from Croma Mulund, I was told by the section manager that I will get Killer Kit free (it’s written on my bill) with this product and still I haven’t got it. Well our complain here is the way Store manager of Mulund Mr. Shrinath Shrinivas Karmaran treated us in the store.

We just said that we will lodge complain to HO that we still haven’t received the free gift. Store manager replied rudely that do whatever you want and don’t give me any warning. He asked Security to throw us out of the store if we don’t leave the store in 5 minutes. Even other employees of that store were shocked to see such a reaction of store manager. Finally he said do whatever you want I don’t even give a and we will not get our free gift.

We really never expected from CROMA’s manager. Now it’s a big question before us that should we continue our shopping from CROMA Mulund in future??