Dear Sir,
I'm airtel subscriber. My mobile number is: [protected]. On[protected] I requested Mr. Janak Raj and collection coordinator Mr. Manoj to switch over my airtel postpaid connection to prepaid. And for this purpose, I paid them Rs: 750 on their demand to make the connection prepaid from postpaid. And they took my Sim and got back me a new piece of Sim and promised me the connection will be activated the very next day. But when the connection was not activated, I personally met the owner of Ashu Telecom, Fazilka and told him my grievances. He told me the different story with the words that they have given me a wrong sim. And he asked me submit the SIM to him he would change it next day. I trusted him and gave the SIM to him. The Next day so far has not come. Now, I requested all the gentlemen Manoj & Janak Raj and the owner of the Ashu Telecom Mr. Tarsem. Then, I also telephonally talked to Airtel Customer care executive Mr. Naresh Ji but he has no answer to my grievances execpt for the demand of Rs: 1000 more to start my connection. It is sad to mention that whether I have no SIM for the last two months (From[protected] to till date) why should I pay the bill without any connection or SIM. Rather I'm in trouble because my mobile is not working and a great loss has done to me for the negligence on the part of your department.
Please make to rectify and issue me the SIM otherwise I might be forced to adopt legal action. My connect number is: [protected]
Best Regards
Ashok Kumar Chuchra
Fazilka
My airtel no. [protected] (which needs to be rectified) Was this information helpful? |
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