[Resolved] Reliance 3.1Mbps USB Modem — Unused Bill | |
I have purchased Reliance 3.1Mbps USB Modem in May 2009. Tariff is 499/- 10GB. As per this plan night 10pm to 6am is free upto 10GB. From May to November I have getting lot o[censored]nused bills. As per this plan my bill should be with in Rs. 700/- but every month i have getting more than Rs. 1500/- bill. As per their bill they are telling I am using this data card in day time also. But from 8.30am onwards I am sitting at my office and I will be reaching at my home by 10.30pm. Every month I have to call their customer care and ask them to reverse the amount. When next bill comes around 1000 Rs is reversed. but the thing is i have to make my previous bill payment and after one moth they are reversing this amount. The same thing is happening for the last 7 months. With in this 7 months I have visited almost all Reliance offices including their head office in Nungampakkam. but of no use. They never took any initiative to solve this problem. What I am wondering is assuming if 1 lakh customers are facing this same problem around 10Crs they are collecting from the customers and they are using this fund for another one month. If we put 3% interest on that around 30Lakhs they are making from that. Simply they are making money by cheating public. Please don't buy any products from Reliance. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
I have purchased Reliance 3.1Mbps USB Modem in September 2009. Tariff is 499/- 10GB. As per this plan night 10pm to 6am is free upto 10GB. From October to december I have getting lot o[censored]nused bills of Rs 880 to 990. When I enquired about the amunt they told me that it is 950 plan in fact I have never asked about this plan form them form the date of purchase in the month of November 2nd I went to R WORLD in MG Road in Bangalore and asked them to change my tariff to 499/- 10GB they have taken my complain and they told me that in the month of December you will get the bill in the same amount . but this month I am getting my bill of 990 .
i dont know why they are never taking any initiative to solve this problem.
I kindly request you to look in to this matter and please give me justice
Reliance 3.1Mbps USB Modem no – [protected]
OM PRAKASH MUKHIYA
Sumanahalli Society
Magadi Road
Vishwaneedam Post
Bangalore -560091
Mobile no: [protected]