[Resolved]  Reliance 3.1Mbps USB Modem — Excess Bill

Dear sir
I have purchased Reliance 3.1Mbps USB Modem in September 2009. Tariff is 499/- 10GB. As per this plan night 10pm to 6am is free upto 10GB. From October to december I have getting lot o[censored]nused bills of Rs 880 to 990. When I enquired about the amunt they told me that it is 950 plan in fact I have never asked about this plan form them form the date of purchase in the month of November 2nd I went to R WORLD in MG Road in Bangalore and asked them to change my tariff to 499/- 10GB they have taken my complain and they told me that in the month of December you will get the bill in the same amount . but this month I am getting my bill of 990 .
i dont know why they are never taking any initiative to solve this problem.
I kindly request you to look in to this matter and please give me justice


Reliance 3.1Mbps USB Modem no – [protected]


Regards

OM PRAKASH MUKHIYA
Sumanahalli Society
Magadi Road
Vishwaneedam Post
Bangalore -560091

Mobile no: [protected]