[Resolved] Reliance 3G — Speed is too Slow | |||
I am using Reliance 3G using dongle. The speed i get using this sim is not even in 2G range. Intial few seconds connection remains in the range of 50-60 kbps and within minutes it goes down to 4-5 kbps, even sometimes in bytes too. After paying 650 rupees for each month to get 3GB 3G connection if I have to use in kbps speed than its really frustrating. Even this sim does not connect to the internet in single attempt. You have to have patience to connect it. There are multiple connection failure. Every time I have to click on the connect button multiple times before finally get connection. Even connection comes in 50-60 kbps thats also for few seconds. I feel cheated by this product and filing this complain against it. Rishabh Dev Sharma [protected] Punjab Circle Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Today I bought a Reliance 3G Sim and I am getting a speed of 40kbps only. Which is quite slow as compare to 3G. After that I called R Care at 198 & they don't have manners how to talk to a customer. Literally we went into a fight.
I just wasted 1500 on data card then 350 on Sim card. Still I am not getting attention from their operators.
I just wasted 1500 on data card then 350 on Sim card. Still I am not getting attention from their operators.
reliance customer care is pathetic, all executives are just like illiterate persons, they don't know how to handle customers and their problems. Moral of the story is don't go for reliance.
I am using reliance 3G sim No. [protected] in Huawei dongle and recharged with Rs 597 for 5GB in Dimapur nagaland. Initial speed was good and after 800MB of Datausage, speed going too slow as even not open pages or open tooslow. They make false promises of 3G speed. I recharged for 5GB and not able to use it. I have complained about it on [protected]@relianceada.com but no response was given.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care