[Resolved]  Reliance 3G — Very poor speed

Address:Thane, Maharashtra

I am using Reliance Gsm prepaid connection since last three months, and using its 3G plan since last 2 Months. it was working fine with good speed in the first month but when I upgraded my plan in the second month from Rs. 97 to 255 I am getting a speed of 2-3 kbps only. I called several times to room customer care. Visited reliance gallery too. Everytime I call they say there is some network issue n will get resolved in next 2-3 hours, but since last 28 days situation is same.. I asked them for refund of 255 as I have not received the promised services but they denied it upfront..

my email id: [protected]@gmail.com
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Aug 6, 2021
Complaint marked as Resolved 
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Reliance 3G — Poor service and bad product

I have purchased a relince 3g stic with internet speed as 7.2 Mbps. I was never ever able to get speed in Mbps. Now its speed become so poor that it acess internet in kbps only. I have complaint to relince customer care and other offices about it. But they are not listinging. So frustrated with relince services.
Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

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