Reliance Big Tv — Fraud created on my account

Address:

Bangalore, Karnataka

I had activated the ten sports pack in july.I let it run till the lockin period.Meanwhile in the month of August my yearly pack expired. I activated the Platinum pack and continued. I called the customer care after the lockin period of tensports and told them to cancel it. The customer care person did so and i continued with my day to day activities and did not bother.As ten sports continued i thought it was cancelled. But Big tv performed a fraud on me by continuing to deduct the sum of rs 33.ON top of this there connection 8is so bad that it keeps getting disconnected.I request action to be taken against this fraud.