[Resolved]  Reliance Big Tv — Careless Corrupt & service

Hello sir, I have purchased Big Tv because they told all the channels will come.But after one month they removed more regular channels.When asked about this, reply was it is already there in the filled-in form.But during purchase they are just telling all channels will come.
Because of wind the antenna fixed on the wall came out & was hanging.I registered a complaint last month, the company boy came, checked the signal but refused to fix the bolt on the wall & told it will charge minimum of Rs.500 to fix just 2 available bolts. When i talked to the maneger in gulbarga, he also told the same thing but the way he treated was humiliating.I talked to customer care but they also didn't put any effort.
Now again of wind flow, the antenna which was not fixed earlier & was just placed on the wall has again fallen & is hanging since one week.I called up customer care they will talk & disconnect the call, again when i call they say server is slow call later.Atlast some one good received the call & she has registered & gave the complaint number as 94370680 dated 10.04.2009.
I have lost the peace because of installing big tv.Can you help me in getting out of this, since i have paid full amount for the year .
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir,

i am very very disappoint to your bad response my no:[protected], last month 23 i am paid 150+25+25 total 200 but my 175 wrongly transferred to technical side. i interate customer care they told it is company's fault and very shortly your money put your account (24 hours) today is November -06, but till time i have not get my money . it is serious issue i cold customer care more than 15 times every time they told it is our fault definitely your money will get your account. it is cheating. take necessary action

regards
mahesh.c
[protected]

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