[Resolved]  Reliance Big Tv — Disturbed L N B

I want to inform yhe higher authority of Reliance Big TV, that my L N B {or may be L M B} is now worst away.I informed the customer care ( on 21/10/09 ) and they assured me that ttheir engeenier would meet me soon to solve my problems.But till now I am not able to find anybody for the company.From two days latter after my complante I regularly informed the customer care but my plea is invain.If the service remains the same I will surrender the dish and demorolize other person not to take the "big tv".Now it is happenig the 2nd time.Because my account is dedacting if I shall not get the dedacting accounts I definately will go to the CONSUMER COURT.Actually is not the money all about. It is the 2nd time.And the service man now wanting money from me, but why I shall pay them because I am in the warrenty period and the installation date is 10/11/08.I will be very happy if any action taken by the higher authority.


OFFICIAL INFORMATION
.....................................................

SMART CARD NO. [protected]
ADDRESS:
ANUP SARKAR
C/O:ABHIJIT SINHA.
VILL/PO:MATIARI.
DIST: NADIA.
PIN: 741153
CONTACT NO.[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Reliance Big TV DTH Services — Non replacement of Faulty LNB

Dear Sir,
I am a Reliance Big TV DTH customer since 31 May 2009 and I am facing trouble to view proper service the causes are improper/poor signal quality or faulty LNB. During Aug 2009 at least seven days the Big TV services are disrupted in spite of repeated request to customer care of Big TV through telephone or e-mails. They always make excuse or apologizes but the problems not kill within the stipulated time fame. Now once again Big TV DTH services are disrupted due to LNBF faulty since 10 Dec 2009 and I have complaint vide my Service ID No[protected] dt 12 Dec 2009,[protected] and[protected] dt 23 Dec 2009. Now I have send an e-mail to remained them vide my e-mail dated 29 Dec 2009 but no any response was being taken by the Big TV DTH Customer service. Please advice me accordingly.

Thanking you
Yours Gopal Singh, Chittorgarh (Raj) Mob - +91-[protected]

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