[Resolved]  Reliance Big Tv — refunding amount

hello, i am saurav shrivastava , i am having coneection of Big TV and my smart card number is[protected].i live in kamothe,near mansarovar station, navi mumbai. i have requested to relocat my BIG TV connection from jaipur to mumbai. i called at big tv call center to know the procedure they told me to recharge my account with rupees 350 for relocation but i recharged witrh 400 rupees. i have taken all the material like dish and set up box etc.but they have deducted more than 350 rupees due to that my account balance shows negative balance 335 rupees.
i have registered for complaint three times since 6/11/09 but your customer care executive(amrita shwale) told me your complaint has been close due to not a valid reason again and again they registered complaint but not providing the service. please help me out from this problem.
thank you