[Resolved] Reliance Big Tv — Recharge problems no action taken since 1 week

[Resolved] Reliance Big Tv — Recharge problems no action taken since 1 week

D Darshan Gad from Bengaluru, Karnataka

I recharged my BigTV account on 25th Feb 2010 for 1600/-. The amount is deducted from my bank balance but its not reflected in my BigTV account. I have registered many complaints with all the needed information, even the snapshot of the "Successful transaction" from my online bank service. everytime I call they take a new complaint saying that the old complaint is closed. Now they hav cut my services saying I have not recharged on time. We are not able to watch TV for the past 2 days and I dont know what to do. It is causing a lot of trouble for me. And there is no proper communication from the customer care people. Please help me Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

MANMATH PRASAD JENA

from Delhi, Delhi

DEAR SIR,
I AM A COUNSUMER OF RELANCE BIG TV HAVING SMART CARD ID NO IS[protected] I RECHARGED ONLINE THROUGH INTERNET BANKING OF RS 100 ON 13.MARCH.2010 AT 5.43PM
SO MY DETAL IS

[protected] SBI AC NO
TRANSACTIN NO 26056564 FOR BIG TV
SBI REFERENCE NO 18487795
BUT TILL MY ACCOUNT HAVE NOT BEEN UPTO DATE SO KINDLY HELP ME