[Resolved] Reliance Big Tv — Fraud Reliance Big TV | |||
My smart card number[protected] , i had purchased Reliance Big TV HD DVR and its not working ..I had purchased it for its feature of recording only . I had given many complains but no responds yet . Nodal officers s telling i have only the option to downgrade which iam not interested . Kindly replace or refund my cash paid asap. Hope a positive reply soon. Yours faithfully, John bosco EJ [protected]. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jan 09, 2013 Reliance BigTV Customer Care's response Dear Customer, We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns. Regards, RDTVcare Verified Support Jan 31, 2013 Reliance BigTV Customer Care's response Dear Customer, As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction. Cheers, RDTVcare | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
24%
Complaints
3276
Pending
0
Resolved
781
6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
View all Reliance BigTV contact information
my bigtv id[protected], i had recharged my bigtv subscription on 1st jun 2012 of rs 1800 for one year as i was told by your dealer at ghantaghar ghaziabad. and now i got to know that my subscription is suspend because of this amount is lapsed monthly bases, your customer care executive say i had to called to customer care for make subscription for one year, nobody even from you side i was never informed for payment and for subscription plan as it is understood no other plan was available for 1800 at that time. Actually we dont have any fault at our side and it look very irresponsible behavior from such type of big company that never expected.
i request to please resolve this issue and continue my subscription for full one year so that trus could be build up with reliance.
regards
bharat b sharma