[Resolved]  Reliance Big Tv — visiting charges

Address:

Rangareddy, Andhra Pradesh

dear sir my name is a.sivasreenivas and my ID with them[protected] .i have taken reliaince bigtv 1.5 year back.recently some of regional chanels are not coming properly , when i contacted their coustomer care([protected]) they are tried to solve my problem by telephonic guidelines but they failed to solve then they said to visit my place to rectify the problem and for visting my location i have to pay around 175 rupees.
herei have some objections :- (1) why should i pay the charges bcz my TV is working good and the problem with dish and their wires .(2).and the big tv people are are putting charges with out knowing problem weather it was with TV or their Dish.(3)they are saying the dish wich was placed on top of my appartement was disturbed bcz of winds and rains ... is this my fault.
. so iam not ready to pay charges and i want to fight with them.
one more suspiction in my mind that is :- if the bigtv people willingly disturbed settings from their place may cause problems at coustomers houses ..then when the coustomers called to solve the problem they will charge(this might be their income source)
thanking you
A.siva sreenivasu
[protected]