[Resolved]  Reliance Big Tv — poor service for a multiple tv connection

Address:

Kerala

MY RELIANCE BIG TV CUST ID:[protected].I HAD MADE A CALL TO RELIANCE BIG TV CUSTOMER SERVICE FOR A CONNECTION OF MULTIPLE TV ALONG WITH THE EXISTING ONE ON 25 AUG 2011.THE CUSTOMER SERVICE INFORMED ME THAT I HAVE TO RECHARGE MY EXISTING CONNECTION WITH RS.1390 AND THEREAFTER CONTACT WITH CUST.SERVICE FOR MULTIPLE TV CONNECTION.ACCORDINGLY I HAD MADE A RECHARGE OF RS.1390 AND CALLED TO CUST.SERVICE ON 26 AUG 11 FOR MUTIPLE TV CONNECTION.FROM THERE I GOT A LEAD CREATE NUMBER/WORK ORDER NUMBER ([protected]) ON 26 AUG 11 AND THEY ASSURED THAT A LOCAL TECHNICIAN WILL CONTACT ME WITHING 48 HOURS.AND I WAITED FOR 48 HOURS AND NOBODY HAD MADE A CONTACT FROM RELIANCE. REGARDING THIS ISSUE .AGAIN I MADE A CALL TO 28 AU G 11,29 AUG 11 REGARDING THE SAME ISSUE.THEY AGAIN ASSURED ME THAT I WILL GET A CALL ON 30 AUG 11.BUT I NEVER GET A CALL EVEN ON 30 AUG 11 AND I TALKED WITH A HIGHER OFFICIAL OF RELIANCE THROUGH THE TOLL FREE CUST.SERVICE AND HE AGAIN ASSURED THAT SOMEBODY WILL CONTACT ME ON 31 AUG 11.NOW THE TIME IS 2215 HOURS ON 31 AUG 11 AND I NEVER GOT ANY CALL FROM RELIANCE REGARDING THIS ISSUE.I AM REQUESTED TO TAKE NECESSARY ACTION ON THIS.
RATHEESH VIJAYAN
MOBILE:[protected]