[Resolved] Reliance Big Tv — Partial Service | |||
Hi, I am having Reliance BiG TV connection with customer No. "[protected]". Since last few days, around 5-6 channels have been stopped with message "Technical Problem". I have observed that Sony and other associated channels are blocked because Relaince failed to pay or have to pay some amount to Sony. While calling to customer care, it gets discconeted everytime without speaking to agent. There was no prior notice or information to customer about the same and there is no refund amount for this channels too. Reliance has to pay the refund amount for the days for which channels were not available. Have a look into matter and help to resolve. Regards, Nilesh Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Apr 01, 2013 Reliance BigTV Customer Care's response Dear Customer, We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns. Regards, RDTVcare Verified Support Apr 09, 2013 Reliance BigTV Customer Care's response Dear Customer, As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction. Cheers, RDTV Care | |||
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