Reliance Big Tv — Reliance Big TV Channels Disappear in Evening

Address:Thane, Maharashtra

My BIG TV connection works magical. Some channels like Z TV STAR GOLD OR Z & STAR channels does not come after evening and i can watch them from morning to afternoon.

When i called up customer care they are not checking problem from there end and straight a way saying you will be charged at 175 rupees for visiting the engineer. I recharged every month RS 250/-. They even don't have concern to call back to my number.

I am sure this is not a hardware problem. if it could have that then i may not able to see those same channels in morning to afternoon and magically disappear in evening time.

BIG TV account[protected]

Appriciate if someone look into this complaint ASAP as i am struggling with this issue from last 20 days
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Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RDTV Care

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