[Resolved]  Reliance Big Tv — unnecessary charges for re installation

Address:Pune, Maharashtra

Dear Sir/Madam,

I have the reliance BIG TV connection at my home with smart card number "[protected]".
I monthly do the recharge of 300/-.
Recently I recently brought the new flat. I have removed the reliance dish from my old house & installed it at new home.
Everything working Fine..
I called reliance customer care (Salim Shaikh) & requested to change my address but they are saying to change the address they Will charge 350/- Rs.

I told them, there is nothing to reinstall, they still said they will charge 350/- (which is not expected as everything is installed)

I don't know why they can not change the communication address directly.

Please guide me to proceed further.

Rasul Nadaf.
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Aug 13, 2020
Complaint marked as Resolved 
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