[Resolved] Reliance Big Tv — unskilled and rude worker

Mohit Mahajan

from Jammu, Jammu and Kashmir

Address:

Jammu, Jammu and Kashmir

sir, i have installed reliance digital tv today(i.e. 29 may,2013), the worker named Ashok Kumar who came to install the product was unskilled and so rude.He couldn't attach the set up box properly and said that our LED is faulty, he didn't had any manners to talk.When we called the Samsung mechanic to check our LED,their was no fault in it and he even attached it properly.After that when i called him to activate the dish he rudely said "kar dunga".I waited for about 3 hrs. but it was still not activated,but when i tried to contact him he rejected all my calls, so i called him from some other no. and asked why it has been not activated the reply was,"muje nai pta,meri duty nai hai".
sir,pls take some immediate steps.
yours sincerely
Mohit Mahajan

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Complaint marked as Resolved

Verified Support

May 30, 2013

Reliance BigTV Customer Care's response Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RDTVcare