Reliance Broadband And Telephone — Regarding Fraud Misrepresentation of Broadband services | |||
Dear Sir, Due to fraud misrepresentation of Reliance users, the company has charged unnecessary amount of Rs.2550 from me. The entire conversations made between me and users as given below- I had a broadband connection of Reliance which he promised to give better net speed, services, charges, etc. I quite satisfied with that features. On the contrary, from the vary first day I was sligtly disappointing with that promises that has given to me. They couldn't provide us their best services for what I decided to select it. Its plan was really bad also not fitted for my requirement because I have been suffered from disconnecting frequently. And their services was made me disappointed. Whenever I called up to the concerning person for quit this, I always got the new number of senior person for further process. When I called them, the numbers were switched off or not responded or not taken any actions deliberately. I continuous tried on that numbers for 4 to 5 days but no one was responsible for it. So I have decided to discontinue with this connection and should be try another one. I never been used it a single day. Finally, the salesman has came and took away his accessories (except cable) along with him. And he said that you can take some other if you have problem in this.. The process going on..I took Airtel connection from 6 months.. And Today (14 April 11), I got the call from Advocate, High court, New Delhi. The Co. has unnecessary case has been filed for not paying the billing amount i.e. Rs.2550..I have billed that amount today in Reliance Webworld and I need to get my money back. Please look into this matter as soon as possible as I am so tensed. Thank you so much... Regards, Priyanshu Khatri Call: [protected] Brother- Hemant Khatri Call: [protected] Was this information helpful? | |||
 3 Comments | |||
Comments
Dear Sir,
This is a mail to inform u that i have taken a broad band connection on
5 oct2010. my subscriber id is[protected] and
service id[protected].
Yesterday the co's recovery desk gave me fake call(mobile no.-[protected]) for
bill payment, and false report that they have filed a case in delhi high
court due to not payment of bills.and a person( mobile no-[protected])
said false that he is calling from delhi high court.
And they have charged me RS.2550/- whose reciept no. is IB[protected]
TOWARDS PAYMENT OF CUSTOMER A/C NO.[protected]
AND MDN NO. IS Q_[protected]
When my connection is not activated then why should I pay bill & how these
fake bills produced?
Is this the way to treat a genuine customers.?
I have 4 prepaid & 2 land line connections as well. i m going to
deactivate all these because I lost the faith in your company,
Regards,
Hemant Piplani
[protected]
Priyanshu Khatri
[protected]
This is a mail to inform u that i have taken a broad band connection on
5 oct2010. my subscriber id is[protected] and
service id[protected].
Yesterday the co's recovery desk gave me fake call(mobile no.-[protected]) for
bill payment, and false report that they have filed a case in delhi high
court due to not payment of bills.and a person( mobile no-[protected])
said false that he is calling from delhi high court.
And they have charged me RS.2550/- whose reciept no. is IB[protected]
TOWARDS PAYMENT OF CUSTOMER A/C NO.[protected]
AND MDN NO. IS Q_[protected]
When my connection is not activated then why should I pay bill & how these
fake bills produced?
Is this the way to treat a genuine customers.?
I have 4 prepaid & 2 land line connections as well. i m going to
deactivate all these because I lost the faith in your company,
Regards,
Hemant Piplani
[protected]
Priyanshu Khatri
[protected]
Both Phone numbers are working..Please try once again..
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Thank you very much for immediate responding.
I have also a signed document of that Salesman which he wrote that the connection have been deactivated and cross marked on (Telephone and Modem) means it was taking all accessories along with him..
Thanks and Regards,
Priyanshu Khatri
[protected]