[Resolved]  Reliance Broadband — delay in connection

Reliance Broadband — much delay in cnnection

Respected Sir
I just want to intimate you that reliance is a brand name but me being its helpless customer is forced to encourage people not to go for reliance.Actually I have four reliance numbers & a broadband connection. Iwanted to take 1 more broadband connection and I paid 1000Rs for the new connection for my another address which is house no.1-f-9, near satkar shopping center, malvia nagar jaipur, Rajasthan. I have been continuousely calling the dealers for 1 month and the people who came with the modem but they are not giving me a satisfying reply. They have taken my mothers photo id card and all required documents but not getting back to us. I wanted to take this connection from my mothers name that is Mrs.Shashi Mathur. Customers don’t expect you to be perfect.They do expect you to fix things when they go wrong. Thanks for reading all this, hope I am not being dumb or too demanding..last thing If you make 1 customer unhappy in the physical world, they might each tell 6 friends.
If you make 1 customer unhappy on the Internet, he can each tell 6, 000 friends.

Reliance Broadband — much delay in connection

Respected Sir
I just want to intimate you that reliance is a brand name but me being its helpless customer is forced to encourage people not to go for reliance.Actually I have four reliance numbers & a broadband connection. Iwanted to take 1 more broadband connection and I paid 1000Rs for the new connection for my another address which is house no.1-f-9, near satkar shopping center, malvia nagar jaipur, Rajasthan. I have been continuousely calling the dealers for one month and the people who came with the modem but they are not giving me a satisfying reply. They have taken my mothers photo id card and all required documents but not getting back to us. I wanted to take this connection from my mothers name that is Mrs.Shashi Mathur. Customers don’t expect you to be perfect.They do expect you to fix things when they go wrong. Thanks for reading all this, hope I am not being dumb or too demanding..last thing If you make 1 customer unhappy in the physical world, they might each tell 6 friends.
If you make 1 customer unhappy on the Internet, he can each tell 6, 000 friends.

Dear Sir,
i gave cheque for rs 500/-, i am in alanthur, back to lee meridian hotel till now i didnt get the connection.

Reliance Broadband — Internet disconnection delay

My internet connection is not disconnecting and delaying tactfully by reliance broadband. Kindly help me to get disconnected this immediately as due to my own personal problem I dont want to use Internet connection of reliance broadband and also connected RELIANCE TELEPHONE. Since August 23rd continuously I am giving several phone calls and emails but their reply every time is that their representative will come by 48 hours and they are very much sorry for the delay. But disconnection is not happening and thereby unnecessarily I have to pay for the excess amount for the days using the internet connection. I have several my own problem etc.

Hence I am requesting consumer forum related authorities to intervene and to get disconnect my internet connection. Other details of my internet connection are narrated below.

From: VIJAYAKAMAKSHI kamakshi ([protected]@gmail.com)

Email of Reliance Broadband: [protected]@relianceada.com ([protected]@relianceada.com)


> Nos:account number is> [protected] and the customer account No: is[protected]

user email: [protected]@gmail.com

Hi,
I am Sathishkumar M.
11 days before me applied for reliance broad band connection (Receipt - cum - Acknowledgement No:[protected] - Date- 30.08.2009). My cheque also passed in the name of Reliance broad band connection (Rs- 500/- Cheque No: 982687). Still now i didn't receive your connection at all.

Today i need the broad band connection very urgent.

My Residency Address: No: 1, Maheswari illam, Prabhu Nagar, Ashok Nagar, Chetty Street, Coimbatore, Tamil Nadu - 641001.

my password[protected] my internet not working since 2 days it comes then hangs after some time server cannot be found after some time when i start again it hangs then cannot find server please either send u engineer to get the line checked adress A/ 3 chand society juhu church road mumbai 49 contact 26209942 its urgent

Same is my situation... following is the mail i wrote to them.

It absolutely gives me no pleasure writing this mail to you. I have registered for a Reliance wired net on 27th October 2009 through a door to door sales man, the same was confirmed through the mail below, wherein I was told that the same shall be processed and the connection shall be activated in a weeks time. By now I guess we are close to a month since I have applied for the connection, during the last one month I have called the customer care almost every successive day, last being today, and each day I was assured that I shall be getting a call from the Reliance within 24hrs, something that never materialized. My complaint has been escalated several times since then, without any response from the installation team. Though my cheque was soon materialized on 6th of November, how praiseworthy?

My details are as below.

1. CAF no.:[protected]
2. Subscriber ID/s :
1) POTS - [protected]
2) DIA[protected]

On 19th November, I spoke to Ms Sudha[protected] and was again told that mine application is under process and shall get a connection by Wednesday, the 25th Nov 2009, and when asked if the samething happens and if i dont get the connection, what m i supposed to do, and she replied so efficiently, "Sir, Please give me a call again". How funny!!!Mr. Anil Ambani, do you really have some sensible person working for you or is it your complete focus is on your brother's money and ours too?

There was nobody to receive the call at the above number today, neither at the nodal office. I hope my number is not blocked or - ignored and there is surely some sane and sensible person sitting at the other end reading this mail, whom I shall expect respond positively to this mail.

I promise, if I don't get a connection by tomorrow, 25th November, as promised by Ms Sudha, I will be approaching the Consumer Court, this for sure. This is not an warning but a promise.

I regret for choosing Reliance for Landline and Broadband connection.