[Resolved]  Reliance Broadband — connectivity problem

Reliance Broadband Frequent Disconnection + Worst Customer Care Service
Hi,

My Customer ID =[protected]

I am a member of Reliance Broadband Service for more then a year. I am having Frequent Disconnection problems with my connection from last 15 days.

I called Customer Care 20 times and registered almost 10 complints so far. I have even talked to Floor Manager 4 Times so far. My complaints is not solved yet. I asked them to transfer my call to someone above floor manager level but they said NO.

I am filed complaint 4days back still there is no response from their end.

They call you even before due date and ask to pay bills on time but when it comes to customer care, well they just don't care about their customers.

Is it private service or public service. we are not understanding their strategy.

Is there any way to reach high level officers at Reliance Broadband so that they can look in to my complaint?

Thank You,

By the way I DO NOT recommend Reliance Broadband. Please try some other company and save yourself time and money.

Thanks,
shashidhar sharma
hyderabad
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I have relainace broadband connection but it is not working since thursday, i registered my complaint with reliance, but no action has been taken yet .Please take immedate action regarding my complaint as i m unable to access internet since thursday.
My user id is[protected]
Mobile no [protected]
House no 82
Sector 15/A
Chandigarh
160015

Please do consider my complaint
Even i am facing the same problem. failure of connectivity is very frequent. Even after so many complaints it is not yet solved permanently.
I would just see to it that you find another provider. " Reliance " is unreliable!!!
While having been to India for several months, my wife and I faced all kinds of problems with this company. I still have an account going on with them, several hours of so - called internet time time lying dormant.
Thanks a lot!
I don't bother to go there again.
Horst
purchased reliance netconnect modem just 25 day, it hardly opens any site.n if opens open after 12 to 15 min.please do something.i m having black data card modem.company officials say they know that this modem is not good.please do something.
MY SELF Jagdeep Singh using reliance broadband unlimited 300kb/sec from last 15 days . but it is not working properly the connectivity is very poor when we connect the net is always it take's upto 30min to connect . serives is very poor it server is always down and some time it will not connect upto 2 or 3 days and whenever i call to customer care they rply that your net servies will work within 12hrs.I am very dispointed with there servies.
Regards
JAGDEEP SINGH
[protected]
Hi. My User ID:[protected]. i am facing network issues frequently last two months. in this area the network providers are not taking serious. i am feeling this is worst net work. suppose if the connection is failed then i wont come the internet around 10 to 15 days. this is the happen every month. still i am not getting the internet. but i am calling daily to the customer care but they are not responding. Your engineer visit many time but problem r not resolve . and your provider engineer haven’t instrument, if network is like this...

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